Welcome to the privacy policy of Prizeheat. This document outlines our practices regarding the collection, use, disclosure, and protection of your personal information. Our platform is a social casino that operates exclusively with virtual currency. It is essential to note that all transactions within our platform are carried out with virtual credits only; there are no real monetary funds used or accepted at any point, and users cannot purchase or withdraw real currency. By using our services, you acknowledge, accept, and agree to the practices described herein.

In our ongoing commitment to transparency and respect for your personal privacy, we have structured this policy in a comprehensive manner. We describe in detail the types of information that we collect and how we use that information. Additionally, we explain your rights concerning data access, modification, and deletion, and the measures we have implemented to ensure your data is secured. Our policy has been designed to comply with relevant privacy laws and regulations, including but not limited to the California Consumer Privacy Act (CCPA), where applicable.

Information We Collect

We may collect a variety of information from you when you interact with our platform, whether directly or through third-party integrations. The following outlines the types of information we may gather:

• Personal Identification Information: This includes your name, email address, username, and other contact details that you may voluntarily provide during registration, profile updates, or communications with our support team.
• Usage Data: Our servers automatically record information regarding your interactions with our platform, such as pages viewed, the duration of your visits, and navigational paths. This data helps us enhance user experience and optimize our service delivery.
• Device and Log Information: We collect data related to your internet connection, including your device type, operating system, unique device identifiers, IP address, and browser type. In addition, we compile usage logs that include date and time stamps and user activity histories.
• Cookie Data and Similar Technologies: To provide you with a seamless user experience, we make use of cookies and similar tracking technologies. Cookies are small data files stored on your device that enhance your interaction with our service by remembering your preferences and settings. For more details, please refer to our cookie policy, which is incorporated by reference in this privacy policy.

Please note that while we collect certain personal data, we do so solely for the purpose of improving our services and ensuring that you have a secure and personalized experience. Under no circumstances do we collect or process financial data pertaining to real money transactions because our platform purely operates with virtual currency.

How We Use Your Information

The information collected through our platform is used for several important purposes:

• Service Provision and Maintenance: Your data allows us to manage your account, deliver our virtual entertainment services, and personalize your experience.
• Customer Support: We use your information to provide support and respond efficiently to your inquiries and requests related to our platform.
• Platform Improvements: Analysis of the information helps us understand user behavior and adapt our platform based on trends and user feedback, ensuring an overall improved interface and functionality.
• Advertising and Marketing: In compliance with legal requirements, we might use anonymized and aggregated data for marketing and advertising purposes. However, we strictly adhere to promotional policies and do not use your personal information to target you with unsolicited messages.

It is important to emphasize that all virtual transactions within our social casino are purely for entertainment and cannot be converted into real money. Moreover, no real money deposits or withdrawals occur on our platform.

How and When We Share Your Information

We are committed to protecting your personal data and will only share it in the following limited circumstances:

• Service Providers: We may share your information with trusted third-party vendors and service providers who perform functions on our behalf, such as data analysis, technical support, customer service, and email delivery. These providers are obligated to maintain the confidentiality and security of your personal data.
• Legal Compliance: We may disclose information if required by law, regulation, or legal process such as a subpoena, or where we believe disclosure is necessary to protect our rights, your safety, or that of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will ensure that any such transfer complies with applicable legal obligations.

We do not sell, trade, or lease your personal identification information to third parties for their marketing purposes without your explicit consent.

Your Data Rights and Choices

We believe in giving you full control over your personal data. In compliance with privacy laws such as the California Consumer Privacy Act (CCPA), you have the right to:

• Access Your Information: You can request a copy of the personal data held about you.
• Update Your Information: If any of your personal data changes or is inaccurate, you may update your details by contacting our customer support.
• Delete Your Information: You have the right to request the deletion of your personal data from our systems. Such requests will be processed in accordance with our legal obligations and the retention periods established by applicable law.
• Opt-Out of Data Sharing: Where applicable, you may request to opt-out of the sharing of your information with third-party partners unless such sharing is necessary for fulfilling our contractual obligations to you.

To exercise any of these rights, please contact our support team using the following details: Email: [email protected]. We may require verification of your identity before processing your request to ensure the security of your data.

Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience, analyze trends, and collect information about how our platform is used. Cookies allow us to remember your preferences and ensure that you receive a tailored service that is most relevant to you.

While our cookie practices are designed to be unobtrusive, you have control over your cookie preferences. Most web browsers allow you to manage or reject cookies at any time by adjusting your settings. However, please be advised that disabling cookies may affect the functionality and your overall experience on our platform.

Data Storage and Retention

The duration for which we retain your personal data varies depending on the nature of the data and the purpose for which it was collected. In general, we keep your data only for as long as it is necessary to provide the services you have requested, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.

Once the data is no longer required, we will take appropriate steps to ensure that it is securely deleted or anonymized. Your continued use of our platform signifies your consent to our data retention practices as described in this policy.

Data Security

We understand that the security of your personal data is of utmost importance. To safeguard your data, we implement a variety of robust security measures, including secure socket layer (SSL) encryption, firewalls, and regular monitoring of our systems for vulnerabilities. We continuously evaluate and improve our security protocols to protect against unauthorized access, disclosure, alteration, or destruction of your information.

While we implement industry-standard security measures, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Children’s Privacy

Our platform is intended solely for individuals who are of legal age to participate in online gaming and related activities. We do not knowingly collect or solicit personal information from individuals under the minimum age required by law. Should we become aware that personal data from a minor has been inadvertently collected, we will promptly take steps to delete the information as required by applicable law.

Changes to This Privacy Policy

We reserve the right to modify or update this privacy policy from time to time in order to reflect changes in our practices, legal requirements, or industry standards. Any updates will be effective immediately upon posting in this section, along with the updated macro date marker 02/14/2025. We encourage you to review this policy periodically to stay informed about the ways in which we are protecting your personal data.

Your continued use of our platform after any modifications indicates your acceptance of the revised privacy practices.

How to Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please do not hesitate to contact our support team. Our dedicated data protection team is available to address any concerns you may have about how your information is collected, used, or shared.

You can reach us by email at [email protected]. We are committed to resolving any issues or clarifications you may require.

Final Remarks and Acknowledgement

At Prizeheat, your privacy and the security of your personal data remain our highest priority. We work diligently to uphold the trust you place in us by ensuring that all data handling practices conform to rigorous privacy standards and the applicable legal framework. By using our platform, you agree to the terms of this privacy policy and authorize us to collect, use, and share your personal data as described herein.

Thank you for taking the time to read our privacy policy. We look forward to providing you with an engaging social casino experience that is both secure and enjoyable. Remember that all features and functionalities of our platform operate solely with virtual currency, and no real-money transactions take place or are supported on this site.

This policy reflects our commitment to transparency and the safeguarding of your personal information in accordance with all applicable privacy laws and regulatory standards. Should you have any questions regarding any aspect of our privacy practices, please contact us immediately using the contact details provided above.